Cart 0

GENERAL EVENT FAQS

information-board-at-silverstone-woodlands-campsite-the-circuit-1600w.jpg

 Have a question? Don’t worry, we’ve got it covered. We have listed all the information you could ever need in this handy FAQs page!

How do I get to Silverstone Woodlands?

Silverstone is a rural location, we suggest planning your trip in advance. Please also check the Silverstone Circuit website for directions as we are just next door.

By Car - Follow all directional signage to Silverstone Circut. As you approach the circuit, follow directional signage relevant to the Woodlands Campsite. We will email you closer to the event telling you exactly which signs to look out for.

By Train - The closest train stations are Milton Keynes Central and Northampton train station. Regular bus services run from these train stations to the circuit over the F1 and MotoGP weekends. Taxi's also serve both stations and can drop you at the campsite gate.

By Bus - For larger events, there will be buses running from nearby train stations and from destinations further afield. Megabus and National Express run services to the circuit over the F1 and MotoGP, please visit their website to book or for more info.

By Taxi - Taxi's are available at all local train stations (Milton Keynes Central, Northampton, Wolverton and Banbury). The taxi drop off point is at Gate C. Follow all relevant event signage when approaching Silverstone Circuit.

How far is it to the circuit?

We are the closest campsite to Silverstone Circuit, with our closest gate less than 100m from Gate 15 at the circuit. You might not be camped this close, but over larger events (F1, MotoGP & The Classic) we offer a complimentary shuttle service* to get you closer to the circuit with ease. Please note, for some events that operate on the National Circuit, you may have to walk or take a Silverstone Circuit shuttle once inside the circuit.

*This shuttle is subject to availability and may stop operating if the site gets too busy.

Do you have accessible camping?

Yes we do! We strive to make Woodlands accessible as possible for all of our guests. Please note: our accessible facilities are limited, and we prioritise them for guests with long term disabilities. Therefore, they are generally not available for those with temporary conditions such as pregnancy or broken bones.

For the F1, MotoGP and The Classic, you will need to specific ‘Disabled Camping’ tickets. To ensure this area is kept for those who need it most, we limit each blue badge holder to one pitch with up to 4 guests.

We operate a no-nonsense blue badge holder policy to make camping that little bit easier for those who really need it. Our Disabled Camping Zone is closer to the circuit and has toilet and shower facilities adapted for those less able. We may contact you for proof after placing your booking. Please note, as part of the terms and conditions under which all disabled camping tickets are sold, you must have a blue badge. If you are not a blue badge holder or cannot provide proof of your blue badge, then you will not be able to camp in the disabled camping zone.

When can I camp from and to?

Please check the event specific pages for their gate opening times. You can find these at the bottom of each page.

Can I come and enjoy the evening entertainment if I'm not camping with you?

No. Only Woodlands ticket holders are permitted access to the campsite and our entertainment. You will need to purchase a full weekend camping ticket if you want to see any of our entertainment.

Can I use an email confirmation as proof of purchase?

No. We advise printing off the e-tickets attached to your confirmation email. This email will have come from bookings@kaboodle.co.uk. Each ticket has a unique QR code that needs to be scanned at the gate.

You can also find your tickets in your Kaboodle account by logging in using the same email you used for the booking. You can log in here.

How big is my pitch?

If you have not booked an Electric or Live-in Vehicle pitch then we just ask that you only take the space you need. There is no set boundary but as a guideline we suggest your pitch should be the length of your car by 6m. Larger pitches are available for larger tents at the discretion of the campsite stewards and can be requested on arrival if your group are arriving together.

Electric/Live-In Vehicle pitches are sized as below (all sizes are approx.)

Standard Pitch - 7m x 8m

Large Pitch - 6m x 12m

I would like to hire a caravan for the weekend, what do I need to do?

Any hired caravans, motorhomes etc will need to be towed or driven into the site by a valid ticket holder. We will not accept delivery of vehicles or accomodation from any third parties. Over the F1 weekend we work with Tilshead Caravans to provide caravans to he site, these are sold out for 2023. No other companies will be permitted to deliver vehicles.

I want to book an electric hook-up but it says you are sold out, what happens now?

We have a limited number of electric hook ups available, so early booking is essential to secure a hook up. If you have missed out, don't worry, we have the Big Locker Hire Co onsite who can charge your phones and gadgets. Lockers for F1 2024 will be available to book soon!

For events that have sold out, we are working with Tixel who provide a safe and easy place for you to buy your ticket from another fan. You can join the waitlist for tickets to your event here: https://tixel.com/uk/tickets/silverstone-woodlands, just make sure you select the correct event! Please note, events will only be listed on Tixel once they have totally sold out.

Am I allowed to bring a generator with me?

No, we operate a no generator policy at Woodlands and security will be patrolling the site to enforce this.

I have a generator built into my live-in vehicle, can I use it?

You’re welcome to bring your live-in vehicle provided you have the correct ticket for it where required, but you can’t use the built in generator. We operate a strict no generators policy.

Will there be security on site?

We will have a dedicated team of SIA approved security guards that patrol the campsite 24 hours a day when the campsite is open. We do however, recommend that you keep valuables safe at all times by keeping them on your person, or locked out of sight in your car.

Are there phone charging facilities on-site?

Power banks will be available to purchase from the info points or at the pub and selected bars. These can then be swapped out for a fully charged one for just £2 over the weekend and are yours to take home after the event.

At the F1 we have The Big Locker Hire Co. on-site, who can charge your phone as well as lock up your valuables! You can pre-book a storage or charging locker soon.

Do you have Glamping available?

We have Glamping and Pre-Pitched Tent options available for the F1 and MotoGP. Check the event specific pages for more information on this.

I've booked Glamping at Woodlands, what tickets do I need?

Glamping is an upgrade from standard camping so you will still need Woodlands Camping Tickets. When booking your Woodlands tickets, please select ‘Pre-Pitched Area’ tickets. These can be booked through each event ticket page (subject to availability).

What are the toilets and showers like?

For all events excluding the F1 and MotoGP, all of the facilities are permanent flushing toilets and purpose built hot showers. For the F1 and MotoGP, we do have to bring in extra facilities, but these are luxury units and not your usual portaloo. We have cleaners and maintenance teams on site 24 hours a day when we’re open so if you have any issues, just let us know and we’ll get it sorted.

Do you have water and chemical disposal points on-site?

Yes, we have numerous disposal points across the site. Please note, for filling up with fresh water, you will need to bring your own tap fitting with you.

Do I need to book and pay for shower tokens?

At peak times, over the F1 and MotoGP weekends, we may operate a token system for the showers. These are free of charge and do not need to be prebooked, they will be available just as you enter the shower blocks. They ensure that everyone has the same amount of time in the showers to help reduce queues. More information will be available on site when the token system is in operation.

Can I bring my pet onto the campsite?

No, there is a strict no animal policy with the exception of registered assistance dogs. If you are bringing a registered assistance dog with you, please email info@silverstonewoodlands.co.uk so we can make the necessary arrangements.

Can I park my car next to my tent?

We always aim to have cars & bikes parked on your pitch. However, in the event of wet weather, or at our discretion, we may have to park your vehicle away from your pitch. If this is the case, we will endeavour to get you as close to your pitch as possible and will try and give you notice in advance. Keep an eye on our social media for any updates before the event.

Do I need a car pass to park my car on-site?

Please check the event specific pages. Car passes are required for F1 and MotoGP.

Can I come and go from the campsite when I want?

For the safety of all campers, vehicle movements are restricted, except in the case of an emergency. Please bring all you need with you on arrival to the campsite, especially medications. If you do need to move your vehicle in an emergency, you must contact the nearest steward to be escorted out of the camping area. Please note, when you arrive back to the campsite, you may be asked to park in a separate car park and not back on your pitch.

Can I bring my own alcohol?

Yes, but we do not allow glass onto site, any alcohol in glass should be decanted before your arrival. Any glass bottles may be removed by our security teams. You may not bring your own alcohol into the entertainment areas or the pub, we have plenty of well stocked bars for you to enjoy. Please drink responsibly.

Why can't I bring glass bottles?

When we aren’t hosting events on Woodlands, our campsite is home to flocks of sheep. If glass gets smashed and left on the floor it can cause serious damage to the animals so we ask that you decant into plastic before you set off.

I’m coming to a smaller event – what facilities can I expect?

Please check your event specific page for full details. You will have access to our purpose built toilets and showers, along with The Petrol Head pub.

Can we bring a BBQ?

Yes, as long as it is raised off the ground. We have specific Hot Ash Bins to dispose of BBQ’s and coals once they’ve cooled down.

Do you have a shop on-site?

Yes we do, for the F1, MotoGP and The Classic there will be a shop on site selling all you’d expect from a local shop! If there’s anything you can’t find, just ask them and they will try and get it for you.

What can't I bring with me?

For the full and up to date list of prohibited items, please check our Terms & Conditions page here.

I can’t come to the event any more, can I get a refund on my ticket?

As per the terms and conditions of booking, refunds can only be issued up to 14 days after the date of purchase. If you would like to request a refund, please email tickets@silverstonewoodlands.co.uk with your 9-digit order reference number from Kaboodle.

For events that have sold out, we are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan.

If you have a ticket to sell, please go to https://tixel.com/uk/tickets/silverstone-woodlands and follow the prompts.

To avoid fraudulent resellers, please do not buy second hand Woodlands Camping tickets from anywhere other than Tixel, our official resale platform. This ensures tickets are sold at face value and are verified to ensure a safe transaction. Tixel will take care of transferring your tickets for you automatically through Eventbrite.

If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘Make my listing private’ option in the final step.

Silverstone Woodlands Campsite can accept no liability for tickets purchased through Tixel and resold tickets are non-refundable.