GENERAL EVENT FAQS

How do I get to Silverstone Woodlands?

Silverstone is a rural location, we suggest planning your trip in advance. Please also check the Silverstone Circuit website for directions as we are just next door.

By Car - Follow all directional signage to Silverstone Circut. As you approach the circuit, follow directional signage relevant to the Woodlands Campsite. We will email you closer to the event telling you exactly which signs to look out for.

By Train - The closest train stations are Milton Keynes Central and Northampton train station. Regular bus services run from these train stations to the circuit over the Formula 1 British Grand Prix and MotoGP weekends. Taxis also serve both stations and can drop you at the campsite gate.

By Bus - For larger events, there will be buses running from nearby train stations and from destinations further afield. Megabus and National Express run services to the circuit over the Formula 1 British Grand Prix and MotoGP, please visit their website to book or for more info.

By Taxi - Taxis are available at all local train stations (Milton Keynes Central, Northampton, Wolverton and Banbury). The taxi drop off point is at Gate C. Follow all relevant event signage when approaching Silverstone Circuit.

How far is it to the circuit?

We are the closest campsite to Silverstone Circuit, with our closest gate less than 100m from Gate 15 at the circuit. Please note, for some events that operate on the National Circuit, you may have to walk or take a Silverstone Circuit shuttle once inside the circuit.

Do you have accessible camping?

Yes we do ! We strive to make our events welcoming to everyone and aim to make the event as accessible as possible for all guests. We offer accessible facilities in a dedicated area of the campsite. The following information provides details about the accessible provisions at Silverstone Woodlands. If you have any questions that are not answered below, please contact us.

Please note: our accessible facilities are limited, and we prioritise them for guests with long-term disabilities. Therefore, they are not generally available for those with temporary conditions, such as pregnancy or broken limbs.

Site Information

Before booking a ticket, please be aware that Silverstone Woodlands is hosted on a green-field site, with some tarmac and hardstanding areas. Whilst there are some sheltered areas (marquees, performance spaces), it is mainly an open-air event. Ground conditions are therefore weather dependent (if we experience extreme weather the ground may become muddy), therefore mobility across the site may become compromised.

During the Formula 1 British Grand Prix weekend we offer internal tractor shuttles to transport you around site and into the circuit. Please refer to your information guide upon arrival for timings and shuttle pick up locations.

We will be offering the following for accessible customers:

Dedicated accessible toilet, shower and water facilities within the campsite.

Dedicated accessible toilet facilities within the event arena.

Stewards and medical teams can assist you with any issues that may arise over the weekend.

Eligibility:

Due to limited spaces this camping area is reserved for those with accessibility requirements only. In order to be eligible to camp within this area you will need to provide proof of one of the following:

• Higher rate PIP entitlement
• DLA Letter
• War Disablement Pension
• Access Card (with Level Access or Distance symbols)
• A medical professionals letter (to be reviewed case by case)
• Armed Forces Independent Payment
• D/deaf or blind registration
• Blue Badge (alongside another form of documentation from the list)

If this is something your require please book an accessible camping ticket and we will reach out to your prior to the event date to gain proof of documentation.

Accessible Camping area:

The accessible camping area is designed to assist people with mobility issues by providing accessible showers with grab rails, ramps and accessible shuttles to alternative areas around the site.

The campsite benefits from a hard road entrance making wheelchair use around site easier upon your arrival, please speak to a steward or member of the event team who will be able to advise you on where best to pitch to suit your needs.

Your party is welcome to join you within you accessible camping pitch up to a maximum of 4 people.

Personal assistants & Assistance dogs:

While we cannot allow pets of any kind into the event, registered assistance dogs are permitted. If you plan on bringing an assistance dog, please let us know in advance by emailing us with a copy of your Assistance Dog ID Card so we can be adequately prepared for this. We request that the dog is registered with an organisation that is a member of Assistance Dogs UK.

When can I camp from and to?

Please check the event specific pages for their gate opening times. You can find these at the bottom of each page.

Can I come and enjoy the evening entertainment if I'm not camping with you?

No. Only Woodlands ticket holders are permitted access to the campsite and our entertainment. You will need to purchase a full weekend camping ticket if you want to see any of our entertainment.

Can I use an email confirmation as proof of purchase?

No. We advise printing off the e-tickets attached to your confirmation email. This email will have come from bookings@kaboodle.co.uk. Each ticket has a unique QR code that needs to be scanned at the gate.

You can also find your tickets in your Kaboodle account by logging in using the same email you used for the booking. You can log in here.

How big is my pitch?

If you have not booked an Electric or Live-in Vehicle pitch then we just ask that you only take the space you need. There is no set boundary but as a guideline we suggest your pitch should be the length of your car by 6m. Larger pitches are available for larger tents at the discretion of the campsite stewards and can be requested on arrival if your group are arriving together.

Electric/Live-In Vehicle pitches are sized as below (all sizes are approx.)

Standard Pitch - 7m x 8m

Large Pitch - 6m x 12m

I would like to hire a caravan for the weekend, what do I need to do?

Any hired caravans, motorhomes, etc. will need to be towed or driven into the site by a valid ticket holder. We will not accept delivery of vehicles or accomodation from any third parties. Over the Formula 1 British Grand Prix weekend, we work with Tilshead Caravans to provide caravans to the site. No other companies will be permitted to deliver vehicles.

I want to book an electric hook-up but it says you are sold out, what happens now?

We have a limited number of electric hook ups available, so early booking is essential to secure a hook up.

For tickets that have sold out, we are working with Tixel who provide a safe and easy place for you to buy your ticket from another fan. You can join the waitlist for tickets to your event here: https://tixel.com/uk/tickets/silverstone-woodlands.

Am I allowed to bring a generator with me?

No, we operate a no generator policy at Woodlands, this includes generators built into live-in vehicles. Security will be patrolling the site to enforce this.

Will there be security on site?

We will have a dedicated team of SIA approved security guards that patrol the campsite 24 hours a day. We do however, recommend that you keep valuables safe at all times by keeping them on your person, or locked out of sight in your car.

Are there phone charging facilities on-site?

Power banks will be available to purchase from the info points or at the pub and selected bars. These can then be swapped out for a fully charged one for just £2 over the weekend and are yours to take home after the event.

At the Formula 1 British Grand Prix we have The Big Locker Hire Co. on-site, who can charge your phone as well as lock up your valuables! You can pre-book a storage or charging locker soon.

Do you have Glamping available?

We have Glamping and Pre-Pitched Tent options available for the Formula 1 British Grand Prix and MotoGP. Check the event specific pages for more information on this.

Do you have water and chemical disposal points on-site?

Yes, we have numerous disposal points across the site. Please note, for filling up with fresh water, you will need to bring your own tap fitting with you.

Can I bring my pet onto the campsite?

No, there is a strict no animal policy with the exception of registered assistance dogs. If you are bringing a registered assistance dog with you, please email tickets@silverstonewoodlands.co.uk so we can make the necessary arrangements.

Can I park my car next to my tent?

We always aim to have cars & bikes parked on your pitch. However, in the event of wet weather, or at our discretion, we may have to park your vehicle away from your pitch. If this is the case, we will endeavour to get you as close to your pitch as possible and will try and give you notice in advance. Keep an eye on our social media for any updates before the event.

Do I need a car pass to park my car on-site?

Please check the event specific pages. Car passes are required for Formula 1 British Grand Prix and MotoGP.

Can I come and go from the campsite when I want?

For the safety of all campers, vehicle movements are restricted, except in the case of an emergency. Please bring all you need with you on arrival to the campsite, especially medications. If you do need to move your vehicle in an emergency, you must contact the nearest steward to be escorted out of the camping area. Please note, when you arrive back to the campsite, you may be asked to park in a separate car park and not back on your pitch.

Can I bring my own alcohol?

Yes, but we do not allow glass onto site, any alcohol in glass should be decanted before your arrival. Any glass bottles may be removed by our security teams. We allow 2 cans of beer/spirit & mixer/wine/cider per person to be brought in to our entertainment areas. Anything above this will need to be returned to your camp. We have plenty of well stocked bars for you to enjoy! Please drink responsibly.

Can we bring a BBQ?

Yes, as long as it is raised off the ground. We have specific Hot Ash Bins to dispose of BBQ’s and coals once they’ve cooled down.

Do you have a shop on-site?

Yes we do, for the Formula 1 British Grand Prix, MotoGP and Silverstone Festival, there will be a shop on site selling all you’d expect from a local shop! If there’s anything you can’t find, just ask them and they will try and get it for you.

What can't I bring with me?

For the full and up to date list of prohibited items, please check our Terms & Conditions page here.

I can’t come to the event any more, can I get a refund on my ticket?

As per the terms and conditions of booking, refunds can only be issued up to 14 days after the date of purchase. If you would like to request a refund, please email tickets@silverstonewoodlands.co.uk with your 9-digit order reference number from Kaboodle.

For events that have sold out, we are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan.

If you have a ticket to sell, please go to https://tixel.com/uk/tickets/silverstone-woodlands and follow the prompts.

To avoid fraudulent resellers, please do not buy second hand Woodlands Camping tickets from anywhere other than Tixel, our official resale platform. This ensures tickets are sold at face value and are verified to ensure a safe transaction. Tixel will take care of transferring your tickets for you automatically through Eventbrite.

If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘Make my listing private’ option in the final step.

Silverstone Woodlands Campsite can accept no liability for tickets purchased through Tixel and resold tickets are non-refundable.